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课程名称
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题目
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类型
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Module A
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Thanking a client for taking care of you on an international...
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Social
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email
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Complaining about a faulty product and requesting a replacement
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Problems
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email
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Responding to a request for a replacement for a faulty product
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Problems
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email
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Confirming a meeting with a potential client
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Sales and marketing
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email
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Thanking a client for purchasing a product or service from your...
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Sales and marketing
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email
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Arranging accommodation for a business trip
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Inquiries and requests
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email
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Requesting order status information
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Inquiries and requests
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email
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Reporting mid-term sales of a product or service
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Reports and proposals
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email
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Announcing a meeting
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Business and organizations
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email
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Recommending a company to client
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Business and organizations
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email
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Module B
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Inviting a client to a business meeting
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Social
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email
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Accepting a business meeting invitation
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Social
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email
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Complaining about errors in billing
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Problems
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email
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Explaining about incorrect billing information
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Problems
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email
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Comparing two potential client companies and their products...
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Reports and proposals
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report
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Introducing clients to new products
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Sales and marketing
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letter
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Introducing clients to new products
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Sales and marketing
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letter
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Ordering supplies or services from a client
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Inquiries and requests
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email
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Confirming receipt of an order
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Inquiries and requests
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email
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Confirming attendance at a meeting
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Business and organizations
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email
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Module C
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Thanking a company for making the extra effort to meet...
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Social
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email
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Advising staff of the upcoming visit of a foreign dignitary
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Social
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memo
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Complaining about the late delivery of a product
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Problems
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email
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Responding to a complaint about the late delivery of a...
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Problems
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email
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Following up a telephone request for information on a new...
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Sales and marketing
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email
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Invoicing a client for the purchase of a product or service
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Inquiries and requests
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letter
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Refusing a potential client a contract
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Inquiries and requests
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email
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Reporting on the development of a new product or service
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Reports and proposals
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email
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Proposing the location of a new factory
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Reports and proposals
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report
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Reporting the minutes of a meeting
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Business and organizations
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memo
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少儿英语
